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Frequently Asked Questions
How old do you have to be to play?
Game On is rated PG-13 for physical and mental challenges. Players age 13 and younger must have a parent/guardian present with them in the venue at all times, even while playing games. Kids 14-18 are also encouraged to have an adult on their team, but it's not required. All Players under the age of 18 must have a parent or guardian fill out their waiver in order to play.
Do I need to fill out a waiver to play?
Yes, all players will need to fill out a waiver prior to playing a game. You can do this online or at the check-in station once you arrive.
Please note that all players under the age of 18 will need to have a waiver signed by a parent or guardian.
How should I dress to play?
We recommend closed-toe shoes and athletic wear while playing. Ideally, less bulky clothes will make for a more enjoyable experience as things can start to heat up in the rooms. Some people even like to wear gloves and kneepads for the most physically strenuous challenges.
How many people can play?
Game On is all about teamwork. You play in teams of 2-4 players, and the each room has different games depending upon the size of the team. For example, a 2 person team will play a different game in the same room as a 3 person team. So it can be fun to return to a room with a different team of people and have a different experience! But bring as many people as you want - you can divide a large group into smaller teams and still enjoy the shared experience as you compare notes over beers after a couple hours of play.
Are there food and drinks for sale?
YES! Game On has craft beer and non-alcoholic beverages available for purchase. Please do not bring outside food, and PLEASE EAT AND DRINK ONLY IN THE DESIGNATED FOOD AREAS. NO FOOD NOR DRINKS ARE ALLOWED IN THE GAME ROOMS.
Can we drink alcohol at Game On?
YES! Game On sells beer for adults to drink in the designated beer-drinking area. Please drink responsibly. While we are happy to serve alcohol, Game On can require physically strenuous activity, and you may perform better if you celebrate with a victory beer after you finish playing instead of drinking before the games.
Please do not bring outside food, and PLEASE EAT AND DRINK ONLY IN THE DESIGNATED FOOD AREAS. NO FOOD NOR DRINKS ARE ALLOWED IN THE GAME ROOMS.
Are there lockers to put my belongings?
Of course! They’re free for players to use and are secured with the same chip-enabled wristband that allows you into the game rooms. Usually, one locker per team is sufficient for jackets, cell phones, purses, etc.
Can we bring cell phones into the game rooms?
No. Your phone won't help win any games, it could get lost or damaged, and we prefer that unauthorized photos of the games don't exist. You may use your phone in the lobby and eating areas before and after you play the games.
Is Game On Accessible?
YES! We want everyone have a good time. Most of the games accommodate wheelchairs. Game On staff can help with accessibility guidance about the game play and can help players choose the best experiences for them.
How much does one game cost?
You don’t pay for one game at Game On. You pay for 2 hours and in that time can play as many games as you want.
Are reservations required?
Online reservations are not required, but they are strongly recommended and easy to make - just click here! There is no extra cost for reserving the day, time, and number of players in your group, and it guarantees your space and tells us you're coming. You can also just show up and hope space is available. And if you can't play, maybe you'll have a beer!
What is the cancellation policy if I make a reservation but my plans change?
No problem! We will give you a code you can use online to reschedule your visit.
How many games can we play?
All of them, as many times as you want! Go anywhere, try any game. It’s your choice as long as you follow our rules (respect our property, respect other visitors and staff, and be safe).
Are we locked into the game rooms?
No - doors are never locked from the inside to get out. Players in game rooms can open doors to leave at any time.
Can I visit Game On and NOT play?
YES! Game On has indoor and outdoor eating areas. Although seating is limited, people who are not playing game rooms are welcome to grab a drink or a snack and hang out.
Can we take a break during our visit?
YES! But please keep in mind you are purchasing a ticket for an amount of time at Game On, and once the "clock" starts, it cannot be paused. In other words, your ability to enter game rooms will end when the amount of time you've purchased runs out. So you may want to hang out in the eating areas and have a snack or a beer after you are done paying games. It's a perfect way to debrief and share Game On stories with friends.
Can we go in and out of the Game On facility during our visit?
YES! But please keep in mind you are purchasing a ticket for an amount of time at Game On, and once the "clock" starts, it cannot be paused. In other words, your ability to enter game rooms will end when the amount of time you've purchased runs out.
Can I drop kids off to play and pick them up at the end of their visit or do I have to stay on site?
Kids 14-18 are allowed in the venue but are encouraged to have an adult in their group due to the difficulty of many challenges. Players 13 years old and younger must have an adult present with them in the venue at all times. All Players under the age of 18 must have a parent or guardian fill out their waiver in order to play.
Does Game On have free WiFi?
YES! Please use your phone only in the lobby and eating areas - phones are not allowed in the game rooms.
Is Game On scary?
Fear is not the reaction we are going for. We hope visitors will find Game On exciting, thrilling, magical, thoughtful, fun, creative, amazing, special, original, and layered. We don't intend any of the game rooms to be scary. That said, some rooms require physical activity that may be challenging, and some rooms have dim lighting, which may make some visitors uncomfortable.
Is Game On dangerous?
Safety is a top priority at Game On, and a Game On visit is safer than activities such as bowling, trampoline houses, or outdoor playgrounds. Still, Game On involves real people being physically active: crawling, climbing, jumping, pushing, running. There are risks of bumps, bruises, scratches, or a twisted ankle, among other possible injuries. You need to be very observant as there may be holes in the floor, obstacles to avoid, and falls are possible. It’s possible to draw blood and require stitches, and it’s also possible that something could be broken or a more serious injury may occur, though these type occurances extremely rare.
What are the rules?
Game On is designed to be enjoyed, and it is the visitor's responsibility to behave appropriately and safely
Please be respectful of others while you play
Game On can be hazardous; play at your own risk.
No force is required to succeed - please do not damage the game room materials nor any other part of the facility
Please do not enter "staff only" areas
If you need help, please ask a Game On staff person
No food nor drinks allowed in game rooms
No animals allowed in the facility
No phones inside the game rooms
Don't play intoxicated
Please do not take anything out of the game rooms
Please do not tamper with sensors nor security systems
Game On reserves the right to refuse service to anyone violating policies